Terms & Conditions

                                                       TERMS AND CONDITIONS

Welcome to MereCatch LLC ("we," "our," or "us")! Our goal is to connect you with the biggest brands and most exclusive styles, all from the comfort of your own home. Before you begin exploring all that we have to offer, please take a moment to review these Terms of Service ("Terms"). By using our website, you agree to be bound by these Terms, which form a legally binding contract between you and MereCatch LLC.

We encourage you to carefully review and understand these terms before utilizing our website and services. By accessing or engaging with our platform in any manner, you acknowledge and agree to be bound by these terms. If you find any part of the terms unacceptable or disagree with any provisions herein, please refrain from using our services.

Acceptance of Terms

  • By using our website, you affirm that you are at least 18 years of age and possess the legal authority, right, and freedom to enter into these Terms of Service as a binding agreement. If you are not 18 years old, you are not permitted to use our services.
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  • These Terms of Service represent a legally enforceable contract between you and Merecatch LLC. By accessing our site or utilizing our services, you acknowledge that you have read, understood, and agreed to be legally bound by these terms, as well as our Privacy Policy

    • Account Registration Requirements
  • To access specific features and complete transactions on our platform, creating an account is essential. As the account holder, you are solely responsible for safeguarding the confidentiality of your account details and for all activities conducted under your account.
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  • You must ensure that all information provided during the registration process is accurate and current. It is imperative to update your information promptly should there be any changes.
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  • For the security of your account, we strongly recommend the use of strong, unique passwords. This not only helps in protecting your account but also safeguards your personal information from unauthorized access.
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  • Regular monitoring of your account is advised to promptly identify and address any unauthorized or suspicious activities.

    Privacy Policy

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  • Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. It includes detailed examples of data processing activities and clarifies third-party access. For international users, we describe how we handle cross-border data transfers. By using our services, you agree to these practices.
    • Products and Pricing

  • We are committed to offering reliable and detailed descriptions of our products and maintaining transparent pricing. However, please be aware that occasionally, discrepancies might arise. While we strive for accuracy, we cannot guarantee that all product descriptions, specifications, and pricing will be error-free at all times.
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  • We reserve the right to correct any errors or omissions in product information and to adjust prices as necessary without prior notice.
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  • Prices and the availability of products are subject to change. These changes may occur without advance warning due to market conditions, supplier issues, or other influencing factors.
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  • We recommend checking the most current product information and pricing before making a purchase. Your understanding and vigilance help us ensure the best possible shopping experience.

    • Ordering and Payment
  • When you submit an order on our platform, you are entering into a commitment to purchase the selected products. Below are the key aspects of our ordering and payment process to ensure a transparent and secure transaction.
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  • By placing an order, you agree to pay the full amount indicated at checkout. This total includes any applicable taxes, shipping fees, and handling charges.
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  • Our platform supports a variety of payment methods to accommodate your needs, including credit and debit cards, digital wallets, and online payment systems. The availability of these methods may vary based on your location and the specifics of your purchase.
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  • We prioritize the security of your financial information. All payment transactions are processed through secure, encrypted channels to prevent unauthorized access and ensure the confidentiality of your personal and financial data.

    • Payment Security Measures:
  • Encryption: We use industry-standard encryption technologies when transferring and receiving payment data exchanged with our site.
  • Secure Socket Layer (SSL) Protocol: This protocol ensures that your personal information is securely transmitted over the internet.
  • Continuous Monitoring: Our systems are continuously monitored to detect and manage fraudulent activity and to protect your information from unauthorized access.
  • We adhere to payment industry standards and regulations, such as PCI-DSS (Payment Card Industry Data Security Standard), to ensure a secure and reliable payment environment.

    • Shipping and Returns
  • Our Shipping and Returns Policy provides comprehensive details on the logistics and guidelines for shipping times, delivery, and returning items. As a platform that facilitates connections between Sellers and customers, it is important to note that individual Sellers manage their own shipping and return processes.
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  • Each Seller partnered with our platform handles their own shipping and returns. This means that the specifics of shipping methods, delivery times, and return policies can vary significantly from one Seller to another.
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  • Shipping times are generally specified on the product page or during checkout. These times vary based on the Seller’s location, the destination, and the chosen shipping method. We encourage you to review these details before making a purchase to ensure the timing meets your expectations.
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  • Specific conditions for returns, refunds, and exchanges are outlined by each Seller. This can include time frames in which items can be returned, the condition in which items need to be to qualify for a return, and how to initiate a return or exchange.
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  • For easy access and clarity, all specifics regarding shipping times, return conditions, and refund processes are detailed in our Shipping and Returns Policy available on our platform.
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  • If there are any discrepancies or issues with shipping and returns, our customer support team is available to assist. We aim to facilitate a smooth interaction between you and the Sellers, ensuring satisfaction and resolution of any concerns.
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  • Please refer to our Shipping and Returns Policy for detailed information and guidance on managing your shipping and returns effectively. Your understanding and compliance with these guidelines help maintain a smooth and satisfactory shopping experience.

    • Accessibility and Accommodation Commitment
  • The Terms of Service explicitly affirm our dedication to accessibility, underscoring our commitment to designing and maintaining a platform that is inclusive and accessible to all users, including individuals with disabilities. We strive to ensure that everyone can effectively engage with our services, utilizing adaptive technologies and following best practices in accessibility to accommodate diverse needs. This commitment extends to ongoing evaluation and enhancement of accessibility features, ensuring compliance with current accessibility laws and standards to foster an inclusive user experience.

    • User Conduct
  • As a user of our platform, you are expected to engage responsibly and legally. Here are the key standards for user conduct:
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  • You must use the platform in accordance with all applicable local, state, national, and international laws.
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  • The following actions are strictly prohibited:
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  • Do not post or transmit information that is false, misleading, or likely to cause harm or confusion.
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  • Attempting to gain unauthorized access to any part of our systems or networks is forbidden.
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  • You must respect the intellectual property rights of others and refrain from any form of infringement.
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  • Engaging in any activities that are unlawful under applicable law is prohibited.

    • Intellectual Property
  • The intellectual property on our website—including text, graphics, logos, and images—is protected under copyright and trademark laws.
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  • The content provided on our platform is the sole property of the platform or its licensors and is protected by intellectual, copyright, and trademark laws.
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  • You may not reproduce, distribute, modify, or create derivative works of any content found on our platform without prior written consent from us.
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  • While user-generated content is welcomed, it must not violate any laws or rights, including intellectual property rights. Users are responsible for ensuring that their contributions do not infringe on the rights of others.
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  • The content on our website is protected by copyright and trademark laws. You may not use any content from our site without our prior written consent. If you upload content to our platform, you grant us a non-exclusive license to use, reproduce, and display your content as part of our services.

    • Termination of Services
    Termination by Us
  • We reserve the exclusive right to terminate or suspend your account without prior notice, if, in our sole discretion, we determine that you have breached any portion of these Terms of Service. Breaches that may trigger this unilateral termination include, but are not limited to, misuse of the services provided, infringement of intellectual property, unauthorized access to other accounts, or any other actions that disrupt the integrity or performance of our services.
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  • Upon termination, you will lose access to all services, and we reserve the right to delete any of your content from our servers permanently. We are under no obligation to provide a copy of this data upon termination.

    • Voluntary Termination by You
  • You may terminate your agreement with us and close your account at any time for any reason by sending a written notice to our customer support team at info@merecatch.com. Please include your account identification information and contact details in your termination request to facilitate a smooth processing.
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  • Upon receiving your notice, we will close your account and cease billing any applicable fees from the date of the next billing cycle. Please be aware that upon account termination, you will not be entitled to a refund of any fees pre-paid for services not yet rendered, unless otherwise provided by law.

    • Effects of Termination
  • Following the termination of your account, either by us or by your request:
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  • You will no longer have access to any parts of our service, and all associated data may be deactivated or deleted.
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  • Any outstanding balance owed to us becomes immediately due and payable.
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  • We are not responsible for any loss or damage following the termination of your account, including but not limited to, loss of data as a result of any actions taken concerning your account and its content.

    • Disclaimers and Limitation of Liability
  • To the fullest extent permitted by applicable law, Our platform and all its components are provided on an "as-is" and "as-available" basis without any warranties, representations, or guarantees of any kind, either expressed or implied. We expressly disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services provided will be uninterrupted, timely, secure, or error-free, nor do we make any warranty as to the results that may be obtained from the use of the services or as to the accuracy or reliability of any information obtained through the services.
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  • To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, even if we have been advised of the possibility of such damages, that result from:
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  • the use or the inability to use the service;
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  • unauthorized access to or alteration of your transmissions or data;
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  • statements or conduct of any third party on the service;
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  • any other matter relating to the service.

    • Governing Law
  • These TOS are governed by the laws of the State of Georgia, United States. All disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located within the state.

    • Dispute Resolution
  • In the event of a dispute, we encourage users to contact our customer support first to seek a resolution. If the issue cannot be resolved through customer support, disputes may be submitted to binding arbitration as per the rules of the American Arbitration Association. Arbitration will be conducted in the State of Georgia, and the decision of the arbitrator shall be final and binding.
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    We are committed to making our platform accessible to everyone, including individuals with disabilities. We follow best practices and standards for accessibility, such as the Web Content Accessibility Guidelines (WCAG). We welcome your feedback on accessibility improvements.

    We reserve the right to modify or update these Terms of Service at any time. Changes to the terms will be effective immediately upon posting to our website unless otherwise specified. We will endeavor to notify all users of significant changes to the terms via email or through a prominent notice on our website. Your continued use of our platform after such modifications will constitute your acceptance of the revised terms.

    For questions or concerns about these TOS, please contact us at info@merecatch.com .